Terms & Conditions

General Information

Registered Address: Unit F , 28 /F, 8 Hart Road, Tsim Sha Tsui, Kowloon, Hong Kong

Thank you for using www.luxquisitejewels.co (the “Website”). These terms and conditions apply to your use of the Website and your purchase of products and services (collectively, the “Services” or “Goods”). By continuing to access and use this Website, you agree to all Terms of Service that we may update from time to time. We recommend that you visit this page periodically to stay updated on the changes to the Terms of Service. In these terms and conditions, “we,” “our,” “LJ,” and “LQ,” Luxquisite Jewels refers to Luxquisite Jewels . If you have any questions, please contact us.

Temporary access to this website is permitted, and Luxquisite Jewels reserves the right to cancel or modify the service without prior notice. We are not responsible for any website unavailability at any time for any reason. Occasionally, we may restrict access to part or all of the site for routine maintenance and upgrades.

This website may contain links to other websites (“Linked Websites”). These are not operated by us or Luxquisite Jewels . We have no control over the Linked Websites. We are not liable for any loss or damage that may arise from or as a result of your use of them. Your use of the Linked Websites will be subject to the terms and conditions of each website. The following person has been granted Type B registration to carry on a business of precious metals and gemstones, including conducting specified transactions and specified cash transactions, and has the following principal place of business address: (Click to view document)

Company and Brand

Luxquisite Jewels is a brand under Smart Creation, and all financial transactions of Luxquisite Jewels are managed by Smart Creation.

ban

Misuse of this website and Luxquisite Jewels is illegal. Any criminal activity will be reported to the relevant authorities. We reserve the right to disclose your identity to law enforcement in the event of a violation.

Misuse of this website implies all criminal activities, including but not limited to:

• To commit or encourage criminal offenses.
• Spreading or distributing viruses, Trojans, worms, logic bombs, or any other malicious, technically harmful material.
• Violating confidentiality principles or transmitting or distributing data in any offensive or obscene manner.
• Unauthorized access to any aspect of the service, data corruption, or infringement of any other person's rights.
• It causes annoyance to other users.
• Sending any unsolicited advertising or promotional material is commonly referred to as "spam".
• Attempting to affect the performance or functionality of this website or any computer facilities accessed through this website.

Luxquisite Jewels shall not be liable for any loss or damage caused by distributed denial-of-service attacks, viruses, or other technically harmful materials that may infect your computer equipment, programs, data, or other proprietary materials resulting from accessing this website, linked websites, or downloading materials published on the website.

Intellectual property, software and content

Luxquisite Jewels and its licensors own the intellectual property rights to all software and content (including photographic images) displayed on or through the website, and these rights are protected by copyright laws and treaties worldwide. You may store, print, and display the website content, provided it is for your personal use only. You may not publish, manipulate, distribute, or otherwise reproduce any content in any format. The website content may not be used for any commercial or business purposes.

Sales Terms

By placing an order, you agree to purchase products subject to the following terms and conditions. You acknowledge that all orders are subject to the availability and confirmation of the order price.

Sale

You must be 18 years of age or older and hold a valid debit or credit card issued by a bank we accept in order to purchase our services.

We reserve the right to refuse any requests made at the point of sale. If your order is accepted, you will receive an email confirming the transaction and providing any other information related to the sale. If you purchase through the website and enter into a contract with a third party, Luxquisite Jewels does not act as an agent or principal. The contract is between you and that third party and is subject to their terms of sale.

Our contract

Once you place your order, we will send an email to confirm that we have received it. This email is merely a confirmation; it does not constitute acceptance of your order. Our contract only exists after you receive an email confirming that your ordered goods have been shipped.

Pricing and availability

We make every effort to ensure that all details, descriptions, and prices displayed on the website are accurate, but errors may occur. If we find any incorrect pricing for any ordered items, we will notify you as soon as possible. You can then choose to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we will consider the order cancelled. If you cancel after payment, you will receive a full refund.

Please note that the costs of foreign products and services may fluctuate, which means that all our advertising prices are subject to change.

Product Description Disclaimer

Product descriptions are for reference only. We strive to provide accurate and complete product descriptions, but please note that these descriptions are for reference only, and the actual product information shall prevail. As our jewelry is handmade, each item may have slight variations.

Especially regarding the carat weight of diamonds and gemstones, please understand that the actual carat weight may vary slightly. We strive to ensure that the carat weight provided in the product description is the closest to the actual value, but due to the handmade nature of the products, the carat weight may deviate slightly.

We recommend that you carefully read the product description and refer to other relevant information, such as product images and dimensions, before purchasing. If you have any questions about the product, please feel free to contact our customer service team; we will be happy to provide you with further assistance.

Payment

By placing an order, you confirm that all the details you provided to us are true and accurate, that you are the authorized user of the credit or debit card used, and that you have sufficient funds to pay the service fees.

Once we receive your order, we will perform a standard authorization check on your payment card to ensure sufficient funds are available to complete the transaction. Upon receiving authorization, the funds will be deducted from your card. The funds deducted from your card will be considered a deposit for the value of the goods you wish to purchase. After shipment and signing of the contract, the deposit will be considered payment for the purchased goods, as listed in the confirmation email.

delivery

Delivery times are subject to availability and may be delayed due to postal service issues or force majeure. Luxquisite Jewels assumes no responsibility for delays.

We are not responsible for paying import, customs, or duty charges for the goods we ship. These charges remain the responsibility of the customer and are subject to the regulations of their regional customs authorities.

Disclaimer

Honesty is important to us, and we always strive to ensure that all content on our website is accurate. However, errors do occur, which is why we display all materials on the website without making any warranty, condition, or guarantee of their accuracy.

Unless otherwise expressly stated, to the fullest extent permitted by law, Luxquisite Jewels and its suppliers, content providers, and advertisers hereby expressly exclude all conditions, warranties, and liabilities for any damages, including but not limited to any direct, indirect, special, consequential, punitive, or incidental damages, or damages arising from loss of use, damages to profits, data, or other intangible assets, goodwill, or reputation, or the cost of procuring substitute goods and services, arising out of or related to the use, inability, performance, or malfunction of the website or linked websites, and any materials posted therein, whether such damages are foreseeable or occur under contract, tort, equity, indemnity, statutory, common law, or otherwise. This does not affect our liability for death or personal injury resulting from negligence, fraudulent misrepresentation, misrepresentation of essential matters, or any other liability that cannot be excluded or limited under applicable law.

Link to website

You are welcome to link to our homepage, provided you own the website to which you are linking and do so in a fair, legal manner that does not harm or exploit our reputation. If you do not own the website, you may not create links that imply any form of affiliation, approval, or endorsement from us. Our website may not be framed on any other website, and we do not allow links to pages other than our homepage. We reserve the right to revoke a linking license without notice.

Third-party organizations

Unless otherwise stated, no third-party trademarks, content, services, and/or locations on our website are affiliated, linked to, or related to Luxquisite Jewels. Any trademarks or names appearing on this website are the property of their respective owners. References to trademarks or brand names to describe or identify products and services do not imply endorsement or affiliation with Luxquisite Jewels.

indemnity

By using this website, you agree to be liable for any and all third-party claims, liabilities, damages and/or costs (including, but not limited to, legal fees) arising out of your use of this website or your breach of the Terms of Service.

change

We reserve the right to remove or change any page of the service and website at any time without notice.

invalid

If any part of these Terms of Service becomes unenforceable, including any provision that excludes our liability to you, the enforceability of any other part of these Terms of Service will not be affected. All other provisions will remain in full force and effect. Where possible, any provision or sub-provision, or part thereof, may be severed to render the remainder valid, and such provision shall be interpreted accordingly. Alternatively, you agree that the provision should be corrected and interpreted in a manner very similar to the original meaning of the provision/sub-provision permitted by law.

complaint

Your experience is crucial to us. We will attempt to resolve any disputes that arise using our complaint handling procedures. Please contact us.